matchpointGPS service is offered in India by Trackpoint GPS Private Limited a company incorporated under the Companies Act, 1956 and having its registered office at 1801/1802, B-Wing, Lotus Corporate Park, Off Western Express Highway, Goregaon East, Mumbai – 400063 hereinafter referred to as the “Company”


The Company is committed to protecting its users (“Users”) privacy. This Privacy Policy applies to all data and personal information collected by the Company from the Users.)

This Privacy Policy is designed to protect the data collected by the Company from its Users and the Company’s commitment to ensure the safety and protection of the data, how and why this data is collected and used. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information and other confidential information (“Personal Information”) in accordance with our website/web application/mobile application. This Privacy Policy is subject to change from time to time without any written notice to the Users. Please review the Privacy Policy from time to time to be updated with the latest changes and modifications. This Privacy Policy should be read in conjunction and together with the Terms and Conditions of Use.


Personal Information is information that identifies the User. examples of Personal Information the Company collects include but are not limited to: names, addresses, email addresses, phone numbers, driver information, IP address etc.

This Personal Information is obtained by filling out an online or physical form at the time of purchase of the Company’s tracking services. The Company collects the User’s Personal Information for the primary purpose of providing services to the Users, when the User downloads the mobile application or logs providing services to the Users. When the User downloads the mobile applications or logs onto the website/web application/mobile application, the Company may receive Personal Information about your location and your mobile device, including a unique identifier for the Users device.

Personal information that is sensitive in nature will be used by the Company: For the primary purpose for which it was obtained and for a secondary purpose that is directly related to the primary purpose with User consent; or where required or authorized by law.

The Personal Information is collected only with a view to provide a safe, efficient, smooth and customized User experience.

On purchase of subscription of the services by the User, we collect information with respect to Users credit/debit card or other bank account details. This information is also made available to our payment gateway partners and is governed by the privacy policy of such payment gateway partners.


The Company collects the following personal data from the Users:

  1. User name and Secondary user name;
  2. Contact numbers;
  3. Email Id;
  4. Vehicle Information;
  5. Driver information (if any), their duty and shift timings;
  6. Driver License and Photo;
  7. Address;
  8. Latitude and Longitude Coordinates;
  9. Credit Card/Debit Card Details (for renewal via payment gateway);
  10. Any or other such information that will be required by the Company.

The Company shall collect information from the User once the User fills out a form, opens a support ticket or enters information on the Company’s website.


The Company uses the Personal Information collected to operate, improve and personalize the product and services offered and to provide the service(s) the User has requested or authorized (collectively referred to as “Products/Services”).

The Company also may use the Personal Information to communicate with the User, for example, informing the User when a subscription is ending, letting the User know when security updates are available or letting the User know when to take action to keep their account active.

The Company shall use the Personal Information collected from the User when they register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website/web app/mobile app, or use certain other site features to allow the Company to better service when responding to the User service requests.

We may disclose Personal Information to our affiliates and group companies. We may also disclose Personal Information with third parties strictly on confidential terms. We may disclose such information to third parties in order to provide access to our services, to comply with our legal obligations, to enforce our Terms and Conditions of Use, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities.

In the event of any requirement by court order, government or quasi-government agency to disclose Users Personal Information, we will disclose information as may be legally required. We may also disclose Users Personal Information if we, in the good faith believe that such disclosure is reasonably necessary to respond to court orders, or other legal process.

In the event Company is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates will share Users Personal Information, wholly or in part, with another business entity.


The Company is committed to protecting the security of your Personal information. The Company uses a variety of security technologies and procedures to help protect the User's Personal information from unauthorized access, use, or disclosure.

For example, the Personal Information the User provides on computer servers with limited access that are located in controlled facilities. Additionally, when the Company transmits sensitive Personal Information (such as a credit card number or password) over the internet, the Company helps protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect the User accounts and Personal Information, it is the responsibility of the User to ensure that the password is confidential. The User should not share it if the User is sharing a computer, he/she should always log out before leaving a site or service to protect access to their information from subsequent Users.


The Users Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When the Personal Information is no longer needed for the purpose for which it was obtained, the Company may take reasonable steps to destroy or permanently de-identify the Users Personal Information. However, most of the Personal Information is or will be stored in the User files which will be kept by us for a minimum of 7 years. The Company may further retain the Users Personal Information for a variety of reasons, such as to comply with the Company’s legal obligations, resolve disputes, enforce agreements, and as long as necessary to provide services.


The Company may use cookies on its website to enable the User to sign in to their services or to help personalize the website. A cookie is a small text file that is placed the hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. One of the primary purposes of cookies is to provide a convenience feature to save you time.

The User has the ability to accept or decline cookies. Most web browsers automatically accept cookies, but the User can usually modify your browser setting to decline cookies if the User prefers. If the User is using internet explorer, search for “Cookies” in the help menu to find detailed instructions. If the User chooses to decline cookies, he/she may not be able to use interactive features of this or other website/web application/mobile application that depend on cookies.


The Company does not sell, trade, or otherwise transfer to third parties the Users Personal Information without prior consent.


The Company may offer products/services by reliable third-party vendors on its website/web application/mobile application for adding value to the User.


The Company may from time to time update/modify the terms of this privacy statement/Privacy Policy. The modified privacy policy will be effective immediately and shall supersede these the terms of this Privacy Policy. When we make such modification, the Company may also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, the Company may notify the User either by placing a prominent notice on the home page of their website/web application/mobile application or by directly sending the User a notification. The Company encourages the User to periodically review this privacy statement to stay informed about how the Company is helping to protect the Users Personal Information as collected. Users shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications.


If the User has any queries or complaints about the Company’s Privacy Policy please contact us on our support number.